EEPAY Announcement Center
Stay updated with system maintenance, recharge service adjustments, and important notifications to ensure smooth business operations.
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[Security Alert] Beware of Fake Telegram Bots and Customer Service, Prevent Online Fraud!
Dear EEPAY Users,
2026-07-03
Recently, we have discovered that malicious actors are spoofing the official EEPAY platform on Telegram (such as using fake embedded bots) and impersonating official customer service in an attempt to defraud users. To protect your rights and information security, EEPAY is issuing this urgent anti-fraud warning:
1. Verify the Official Secure Websites: Our official website is eepay.ph, and our USDT recharge channel is uih.cc. Please ensure you use your device's native browser (such as Chrome or Safari) to access them. Do not enter personal information or conduct business operations within unauthorized Telegram bot embedded windows!
2. Official Designated Customer Service: We have only one official EEPAY customer service account on Telegram: @eepay168. Additionally, the uih.cc support customer service is: @aaowe.
3. Beware of Lookalike Scam Accounts: With the exception of the official accounts mentioned above, anyone else claiming to be EEPAY is a scammer! Known scam accounts include, but are not limited to: @eepay168cc, @eepay168ccc, @eepay168cc_bot, @eepay1688, etc. Scammers often add suffixes to account names to confuse users, so please carefully double-check every single letter.
4. Protect Sensitive Information: Official customer service will never proactively message you privately for any reason to ask for sensitive personal information such as passwords or verification codes. Please strictly rely on the official website for all business services.
If you encounter any suspicious situations or are unsure about a customer service account, please stop communicating immediately and go to the official website to verify. EEPAY stands with you in safeguarding your network security!
EEPAY Team
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[Notice] Chinese New Year Holiday Schedule
Happy Chinese New Year! EEPAY team wishes you a prosperous year ahead.
2026-02-09
Our holiday service schedule is as follows:
1. Holiday: Feb 15 - Feb 23.
2. Support Hours: 18:00 - 23:00 daily (Live Support).
3. Note: Outside these hours, replies may be delayed. Normal service resumes on Feb 24.
Thank you for your patience!
EEPAY Team
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Smart / TNT System Maintenance
Dear EEPAY users, please be advised of the upcoming system maintenance:
2026-02-09
Time: Feb 10, 22:00 – Feb 11, 05:00
Impact: Smart / TNT airtime and data top-ups will be unavailable.
Reason: Routine system maintenance.
Please plan your top-ups accordingly. Thank you for your understanding.
EEPAY Team -
Smart / TNT Top-up Maintenance Notice
Dear EEPAY User,
2026-01-29
Due to scheduled system maintenance, Smart services will undergo maintenance during the following period.
Maintenance Schedule:
Start: January 29, 2026, 10:00 PM
End: January 30, 2026, 05:00 AM
Affected Services: Smart / TNT Load and Data Top-ups.
We apologize for any inconvenience caused and appreciate your understanding and support!
EEPAY Team -
Smart Maintenance Advisory
Dear EEPAY Users,
2025-11-11
Smart will be conducting a scheduled system maintenance. We recommend avoiding transactions during the maintenance window to prevent any potential interruptions.
Maintenance Schedule:
Start: November 14, 2025 – 10:00 PM
End: November 15, 2025 – 5:00 AM
Affected Services: Smart / TNT load top-up and data packages.
We sincerely apologize for any inconvenience this may cause. Thank you for your understanding and continued support.
— EEPAY Team -
Globe Maintenance Notice
Dear EEPAY users,
2025-07-24
Due to emergency backend maintenance, Globe services may be affected during the following period. We recommend avoiding transactions during this time to prevent interruptions.
Maintenance Schedule:
Start: July 24, 2025, 11:00 PM
End: July 25, 2025, 01:00 AM
Affected Services: Globe / TM load and mobile data top-up services.
We sincerely apologize for any inconvenience this may cause and thank you for your understanding and continued support.
— EEPAY Team -
Utility Payment Maintenance Completion Notice
Dear EEPAY users,
2025-03-26
The maintenance for utility bill payments and 10p airtime top-up has been successfully completed and is now fully restored.
Thank you for your patience and support. If you have any questions, please feel free to contact our customer service.
EEPAY Team -
EEPAY Service Adjustment Notice
Dear EEPAY users,
2025-03-03
To provide more stable and efficient services, our development team is upgrading API integration. We have temporarily adjusted the availability of ₱10 mobile top-up as follows:
Before: Available 24/7
After: Available daily from 19:00 - 12:00 (Paused from 12:00 - 19:00)
Effective immediately.
This adjustment aims to optimize system resources and ensure service stability. ₱15 and above top-ups remain available 24/7. We will notify you once optimization is complete.
Thank you for your understanding and support! If you have any questions, please contact EEPAY customer service @eepay168. -
Utility Payment System Maintenance Notice
Dear EEPAY users,
2025-03-22
The utility payment system will undergo routine maintenance. During this period, utility bill payments and 10P mobile top-ups will be temporarily unavailable. However, Meralco and Suniway services will not be affected.
Maintenance Schedule:
Start: March 25, 2025, 21:00
End: March 26, 2025, 08:00
Affected Services:
- Utility bill payments
- 10P mobile top-ups
We will notify you as soon as the maintenance is completed. We sincerely apologize for any inconvenience caused and appreciate your understanding and support.
EEPAY Team -
Smart Maintenance Completion Notice
Dear EEPAY users, We have received an official notice from Smart regarding scheduled maintenance, which may have affected top-up services. The details are as follows: The scheduled maintenance by Smart has been successfully completed, and all related services have resumed normal operation. Thank you for your patience and support! If you have any questions, please feel free to contact our customer service team. EEPAY Team
2025-03-11 -
Smart Maintenance Notice
Dear EEPAY users, We have received an official notification from Smart regarding scheduled maintenance, which may affect top-up services. The details are as follows: Maintenance Period: March 10, 2025, 23:00 to March 11, 2025, 05:00 Affected Operators: Smart, TNT, Smart Bro, PLDT Home Wifi We will closely monitor the maintenance progress and provide timely updates if there are any further developments. Thank you for your understanding and support! EEPAY Team
2025-03-06 -
Smart Maintenance Completed
Dear EEPAY users,
2025-03-05
The maintenance work for the Smart operator has been successfully completed, and all related services have now resumed normal operation. You may continue using the EEPAY platform for Smart load top-ups, data recharges, and other related services.
If you have any questions, please feel free to contact our customer support team. Thank you for your support and understanding!
EEPAY Team -
Bulk Recharge Congestion Reminder
Dear EEPAY users,
2025-03-01
Between 12:00 PM and 7:00 PM daily, bulk recharge requests experience high queue times. To avoid delays, we recommend scheduling bulk recharges outside peak hours. Alternatively, single recharge is available to bypass the queue.
For assistance, please contact EEPAY customer service @eepay168.
Thank you.